Shipping FAQs

Folder for adding Shipping FAQs articles

How long does packing and delivery take?
Typically, we aim to pack orders within two business days of receiving them, although sometimes during busy periods this can be longer.  We have one pac...
Sun, 13 Sep, 2020 at 9:32 AM
Do you do 'Rush Orders' (Under 48 Hours)?
No. We require at least 48 hours to process orders. Please do not request to pick up an order earlier than the time you have selected at checkout as this pu...
Sun, 13 Sep, 2020 at 9:35 AM
I need a copy of my invoice for my order. How do I get one?
We ship all packages with a packing slip. Your invoice is emailed to you automatically once payment is received. If you can't find your email, please c...
Sun, 13 Sep, 2020 at 9:27 AM
Local Pickup
If you are local to the Brisbane area, we offer a free local pickup service to save you money. Local pickup is available by appointment only, during the ti...
Sun, 13 Sep, 2020 at 10:55 AM